Field Service Engineer Printer Engineer
Kyocera - Canon - Konica Minolta - Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory Equitrac Papercut - PCounter.
This company will offer you training in Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory Equitrac Papercut - PCounter. And your package will offer a Company Car + Fuel Card + Pension + 23 Days Holiday + Free Birthday Holiday and a Laptop, and Company Mobile Phone. You will work in a team of 5 experienced engineers.
This is a Flexible Field-Based Role and you will visit maximum 2 clients per day in the area of Basingstoke Reading or South London.
This company is at the forefront of delivering cutting-edge Print, Document Management and Infrastructure Solutions and they are on a mission to redefine the traditional Print and Copier engineer role into a hybrid Service Delivery Technician, merging hardware expertise with IT knowledge.
You will provide customer service and technical support for both Printing hardware and software solutions. Youll be the first point of resolution for service issues, responsible for maintaining and improving customer satisfaction. This role is perfect for someone with strong Printers hardware knowledge and basic IT Networking skills.
Key Responsibilities
- Deliver exceptional customer support, resolving hardware and software faults.
- Maintain and administer print and scan solutions, ensuring functionality and efficiency.
- Support Kyocera - Canon - Konica Minolta - Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory
- Complete service calls efficiently, adhering to response times and KPI targets.
- Use proactive troubleshooting tools and procedures to resolve issues on-site or remotely.
- Return faulty parts and maintain a well-stocked toolkit, including technology devices.
- Participate in training to keep knowledge up to date, supporting career progression.
- Provide basic support for software products and escalate complex issues to software consultants.
Essential Skills:
- Hands-on experience with Kyocera, Canon, or Konica Minolta hardware.
- Basic Knowledge of Microsoft networks, including DHCP, DNS, and TCP/IP protocols.( WITH TRAINING PROVIDED )
- Familiarity with print and document management software (e.g., Equitrac, Papercut, PCounter). (WITH TRAINING PROVIDED )
What is in it for you ?
- Competitive starting salary.
- Company car and fuel card provided.
- Comprehensive benefits package including a company laptop and mobile phone.
- Career development opportunities through structured training and accreditation programs.
Who You Are
Youre proactive, organized, and passionate about technology. You have a positive attitude and thrive when solving challenges, whether independently or as part of a team. You value excellent customer service and are eager to contribute to the success of a forward-thinking company.
How to Apply
If you are a Field Service Engineer Printer Engineer with experience in Kyocera - Canon - Konica Minolta - Microsoft Networks DHCP DNS - TCP/IP LDAP - Active Directory Equitrac Papercut - PCounter then submit your CV today for your chance to join the team.
Interviews ASAP with a 2 weeks turn around to Job Offer Stage.
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